Booking information
Reservations
In written form by fax, mail or by post. If the prices vary in the confirmation of reservation (writing or printing errors), the current prices listed always apply.
Arrival and Departure
Please remember that check-in is at 2 pm at your day of arrival and check-out is at 10 am at your day of departure. Should your arrival time be delayed and you will only be getting to us after 6 pm, please let us know by telephone.
Cancellation conditions
We can recommend the following travel insurance: Europäische Reiseversicherung
In the event of cancellations, General Terms & Conditions for the hotel sector apply.
- up to three months before your arrival there is no charge
- from three months to one month before your arrival we charge 40% of the package price
- from one month to one week before arrival we charge 70% of the package price
- in the event of a cancellation in the last week before you are due to arrive, we charge 90% of the package price.
Discount for children
We can make up an individual offer, when sending us the age of children and the room occupancy (double room, …) requested.
Single room supplement
€ 21.- per day when staying in a double room
Short-stay supplement
For stays of less than 4 nights there is a surcharge of € 5,00 per person, per day
Internet
Free Wi-Fi is available throughout the house.
Pets
Please appreciate that pets are not permitted.
Non-smoking rooms
Our holiday apartments are strictly non-smoking apartments.
Payment/payment method
Please pay your invoice in cash two days before departure.
Deposit
For binding reservations we ask for a deposit of approx. 30 % (payment within 20 days after booking). The definite amount will be announced in the booking confirmation
Our bank details
Raiffeisenbank Paznaun
bank code: 36248
account number: 328.302
IBAN: AT88 3624 8000 0032 8302
BIC: RZTIAT22248
General terms and conditions for the hotel sector apply.
Typing errors and prices are subject to change without notice.